Project Details
Context
Our Client is one of Ireland's largest and longest-standing recruitment agencies, a global provider of workforce solutions to startup companies, multinationals and SMEs in every sector from Pharmaceuticals to Fund Accounting.
Increased competition means that shorter lead times, cost efficiency and improved customer responsiveness have become critical. Internal and external information flows have become disjointed with Multiple IT platforms, leading to conflicting data, resulting in frequent manual data transfer between systems and data correction for management reporting.
- Clients: Multinational Recruitment Services
- Solution: Project management, Lean Six Sigma Training, Planning and Communication
- Dates: 2021-2023
- Sector: Recruitment
Efficiency Improvement
Lead Time Reduction
Total Annualised Savings of Over€2,300,000
Return On Investment After One Year 12:1
- Clients: A very large and well-known international recruitment company.
- Solution:Lean Six Sigma Training, certification and mentoring to lead project improvement teams, resulting in significant improvements in serveral key business processes
- Date:2021-2023
- Sector:Recruitment
Objectives and Scope
- A full review of selected systems and processes with clear and specific improvement recommendations
- Process flow maps which reflect the changes to be implemented within the company to enhance operational efficiency
- Value stream maps reflecting how information is input and workflows between groups, departments and IT systems.
- Development of document templates, including input forms
- Tools to monitor KPIs arising from the Lean Transformation Process so that continual improvements can continue to be driven after conclusion of the projects
Tecknic's Role
- Full life-cycle Project management, planning, communication, risk assessment and mitigation.
- Competency based certified Lean Six Sigma Training (both remote and on-site)
- Team leadership in Lean process improvements across multiple locations.
- Reduce processing time and improve transaction accuracy
- Manage all stakeholder relationships
- Current state value stream map development
- Future state value stream map development and deployment with stakeholder engagement
Achievements
- Improved understanding of business by entire team
- Identification and minimisation of both poor quality and duplicated inputs to the system
- Improvment of UX for multiple IT systems.
- Top class Change & Programme management throughout the entire process.
- Competency based Employee Training & development, verified and certificated to ASQ standards.
- Sustainability achieved and hand over of a Lean Continuous Improvement Programme